Privacy Policy


The TELEARABIA MAX application is published by MCNC FRANCE (hereinafter “MCNC”), société par actions simplifiée, registered in the Registre du Commerce et des Sociétés de Paris under number 810248815, whose head office is located at 5 rue de Castiglione 75001 Paris, France.
Telephone: +33182883336 – Contact email address: [email protected]

Words and phrases starting with a capital letter shall have the meaning given to them in Article 1 of the GTCU of the Telearabia MAX application, unless the context clearly indicates otherwise.


1.1 In the context of the use of the Application, Users may provide MCNC with their personal data, which shall be processed, electronically or otherwise, and of which MCNC is the controller.

Processing of this data by MCNC is necessary for the effective operation of the Application and to ensure Users have an activated Receiver, allowing them to access the Content and Services.

This processing is carried out in accordance with data protection regulations, particularly regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, in force from 25 May 2018, and law no. 78-17 of 6 January 1978 on data protection, as amended by law no. 2018-493 of 20 June 2018 (hereinafter referred to collectively as ‘Data Protection Regulations’).

1.2 The personal data collected and processed by MCNC includes:
- data provided by Users when creating their user account on the Application, such as first name, surname, postal address, email address and phone number (hereinafter, ‘User Data’);
- connection logs (IP address, date and time of connection), which are associated with the User Data (hereinafter, ‘Connection Logs’).

1.3 The collection of User Data and Connection Logs is necessary:
- to create the User account;
- for the technical and administrative management of the Application;
- to monitor the quality and effective operation of the Application;
- to detect any infringement of the rights of MCNC;
- to provide the Services mentioned in article 6.2 of this document;
- for the management of any disputes relating to the Application.

1.4 User Data and Connection Logs shall be stored and retained on servers located in Stockholm (Sweden), belonging to the company MCNC Sweden AB located at Klarabergsgatan 29, 111 21 Stockholm, Sweden, which acts as the host. The service provider that stores and hosts the User Data and Connection Logs may be changed.

1.5 Provided consent has been obtained by the Users, MCNC may, in accordance with the applicable Data Protection Regulations, send Users, by any means (post, email, telephone), information on MCNC’s products and services and sales offers.

1.6 User Data and Connection Logs may be disclosed to public bodies, court officers and legal officials in order to comply with any law or regulation in force, to which MCNC would be required to respond (court application or official request).

1.7 User Data shall be stored electronically by MCNC for the duration of use of the Application. It may be stored for a period of five (5) years following the end of use of the Application, given the statute of limitations. Connection Logs are stored for the maximum period required by the law or regulations in force.

1.8 Pursuant to Data Protection Regulations, Users have the right to request from MCNC, in its capacity as data controller: (i) access to their personal data; (ii) its correction; (iii) removal of all or part of this data when it is no longer required for the purposes for which it was collected and processed; (iv) limits to processing under legally permissible conditions; and (v) portability of their data.

These rights may be exercised by Users:
- by email to [email protected]
- by post to MCNC FRANCE: Service GDPR, MCNC France, 5 rue de Castiglione 75001 Pars, France.

Users must attach proof of identity to their request.

MCNC undertakes to reply to the exercise of any of these rights as quickly as possible and no later than ONE (1) month following receipt of the User’s request.

1.9 If Users believe their rights over their personal data are not being respected, they may make a complaint to the supervisory authority for data protection.